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2150 Nth 10th Street Philadelphia PA 19123
Mon – Thur 7am -2pm
will@moistaire.com
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+215 763 1024
+215 763 1024
Home
Products
Services
Blog
About
Contact Us
Home
Products
Services
Blog
About
Contact Us
+215 763 1024
Home
Products
Services
Blog
About
Contact Us
Home
Products
Services
Blog
About
Contact Us
Get In Touch
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Need assistance or have a question? Reach out to our friendly team for product support, orders, or general inquiries. We’re here to help—fast, reliable, and always human.
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+215 763 1024
will@moistaire.com
Address
2150 Nth 10th Street Philadelphia PA 19123
Work Hours
Mon – Thur 7am -2pm
FAQs
Frequently asked questions
Do I need to use distilled water in the humidifier?
No. Regular tap water is fine. The unit only requires 2 quarts, and it’s designed for easy cleaning every two weeks.
How long does the humidifier typically last?
The average lifespan is 5 to 10 years, depending on usage and maintenance. It’s built with durable American-made stainless steel.
Is the unit suitable for walk-in humidors?
Yes. For walk-in humidors, we recommend using two units to maintain even humidity throughout the space.
What happens if I tamper with the unit?
Any tampering voids the 90-day warranty. Please follow instructions and contact us directly for support if needed.
What kind of customer support do you offer?
We provide real human support—no bots or automated systems. Just call us at +1 215-763-1024 during business hours.